Terms & Conditions

These terms explain the rules for using Identi, including our profiles, services, subscriptions and other features.

Last updated: September 2026

By accessing or using Identi, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the service.

1. Acceptance of Terms

These Terms & Conditions form an agreement between you and Identi regarding your access to and use of the Identi website, digital profiles and related services.

By using Identi, you confirm that you have read, understood and agreed to these terms and any applicable policies referenced by them.

2. About Identi

Identi provides digital identity and profile tools that allow professionals, service providers and businesses to present information about themselves online.

Features may include digital profiles, profile links, QR codes, contact sharing, services, enquiries and other related functionality.

3. Accounts & Access

Certain Identi features may require an account or access credentials. You are responsible for keeping your account information reasonably secure and for activities performed through your account.

  • • Provide accurate information when requested.
  • • Keep your login credentials confidential.
  • • Do not knowingly allow unauthorized people to use your account.
  • • Notify us if you believe your account has been compromised.

4. Identi Profiles

Identi profiles are intended to help you present your professional or business identity. You are responsible for ensuring that information displayed on your profile is accurate and appropriate.

Remember that profiles may be public.

Information you publish on your Identi profile may be accessible to anyone who has your profile link or QR code.

5. User Content

You may provide information such as photographs, descriptions, business details, service information, contact information and links.

You remain responsible for the content you provide. You represent that you have the necessary rights and permissions to provide and publish such content.

  • • Do not upload content that is unlawful or fraudulent.
  • • Do not impersonate another person or business.
  • • Do not upload content that infringes another person's rights.
  • • Do not knowingly provide misleading business information.

6. Acceptable Use

You agree to use Identi only for lawful purposes and in a way that does not interfere with the service or harm other users.

You must not use Identi to:

  • • Conduct unlawful, fraudulent or deceptive activities.
  • • Distribute malware or harmful software.
  • • Abuse, attack or disrupt the service.
  • • Attempt to gain unauthorized access to accounts or systems.
  • • Harass, threaten or harm other people.
  • • Publish content that violates applicable laws.

7. Services & Availability

We aim to keep Identi available and reliable, but we do not guarantee uninterrupted or error-free operation.

We may modify, update, suspend or discontinue features when reasonably necessary, including for maintenance, security, legal or operational reasons.

8. Subscriptions & Payments

Some Identi features may require a paid subscription. Pricing, billing frequency and applicable taxes will be presented before payment where applicable.

Payments may be processed through third-party payment providers. Your use of those payment services may also be subject to their respective terms and policies.

Recurring subscriptions

If you subscribe to a recurring plan, the subscription may renew automatically according to the billing arrangement presented at the time of purchase, unless cancelled or otherwise terminated.

Cancellation

You may cancel your subscription according to the cancellation options provided by Identi. Cancellation may prevent future charges but does not necessarily reverse charges that have already been processed.

9. Third-Party Services

Identi may rely on third-party services for functionality such as payments, hosting, communication, analytics or other infrastructure.

Third-party services are governed by their own terms and policies. We are not responsible for the independent operation or policies of third-party services.

10. Intellectual Property

Identi and its associated software, branding, designs, interfaces, text, graphics and other materials are owned by or licensed to Identi unless otherwise stated.

You may not copy, modify, distribute, reverse engineer, reproduce or commercially exploit Identi's proprietary materials without appropriate authorization.

11. Privacy

Your use of Identi is also subject to our Privacy Policy, which explains how information may be collected, used and handled.

Read our Privacy Policy

12. Disclaimer

Identi is provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not guarantee that the service will always be available, completely accurate, secure or free from errors or interruptions.

Identi does not independently guarantee the accuracy, legitimacy or quality of information, businesses, services or claims published by users.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Identi will not be responsible for indirect, incidental, special, consequential or similar losses arising from your use of, or inability to use, the service.

Nothing in these terms is intended to exclude or limit liability that cannot legally be excluded or limited.

14. Suspension & Termination

We may suspend or terminate access to Identi where reasonably necessary, including when an account violates these terms, creates a security risk, engages in unlawful activity, or presents a risk to the service or other users.

You may stop using Identi at any time, subject to any applicable subscription or payment obligations.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes may be made to reflect new features, business practices, security requirements or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. Your continued use of Identi after changes become effective may constitute acceptance of the updated terms to the extent permitted by applicable law.

16. Contact Us

If you have questions about these Terms & Conditions, please contact the Identi team.

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